Greengates Specialties Limited Recruits Customer Service Executives

Greengates Specialties Limited is set to recruit for the position of a Customer Service Executives. We are one of the fastest growing food ingredients company in Nigeria and was established in 1996; incorporated in 1997 under the Companies and Allied Matters Act 1990 as a limited liability company to manufacture, act as manufacturers representative, distribute and market food ingredients in Nigeria and West Africa. After many years of hard work, a good habit of respecting knowledge and talent and acknowledging them has been formed. In order to develop against strong competition and keep a firm position in the industry, a group of high quality workers were employed and trained. Job Title: Customer Service Executive Location: Lagos Vacancy Responsibilities Plan, develop and implement strategy for the Customer Relationship Management Function Play a leadership role in the development of proficient Customer Relationship Management processes and applications. Identify and implement processes to improve and ensure accuracy of customer data Managing the Customer Care telephone lines Ensure key customer memorable events are promptly acknowledged Develop, optimize and implement business models for retention of company's customer base Manage and optimize customer information on a Customer Relationship Management software Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting Qualifications And Requirements Minimum of first degree from a reputable university Must have between 1-3 years experience Application Deadline 2nd February, 2012 How To Apply Send CVs and credentials to: info@greengates-specialties.com